Frequently Asked Questions

  1. How do I get a hold of somebody at HOC?
  2. Send an email to support HOCProduction.com or Contact US
  3. Why in the world does HOC offer completely free websites
  4. We give you a complete website because we know when you see how easy it is to build powerful, professional looking websites with our tools. Get started building your very own website at http://www.hocproduction.com/.
  5. Can I pay per month or pay for the whole year?
  6. You have to pay 50% payment in advance and reaming 50% at delivery time.
  7. Is there any hidden cost or fee?
  8. No. HOC doesn’t charge any hidden costs or fees.
  1. Do I register a custom domain name (example: MyWebsite.com) with HOC website?
  2. Yes, you can register a custom domain name with your HOC website. Simply pick a domain, upgrade your domain name will be working with your website within minutes.
  3. I have a domain which I registered elsewhere. Can I use that domain name with my website?
  4. Yes, you registered your domain you can use it with HOC website.
  5. Can I register domain name with HOC and later decide to have it registered elsewhere?
  6. Yes, you can register a domain with HOC and if you later decide to use a other company to host your website or manage your domain you can do. But we will charge for it.
  7. Can I have a professional email address that matches my website domain name? (myname@MyWebsite.com)
  8. Yes, when you choose a domain name for your website you will be able to buy a matching email addresses as well.
  9. How will the website I build with HOC look on my mobile Phone?
  10. We make responsive websites. Amazing! You will be able to create a specific version of your website designed to look great on the different mobile device.
  11. If I close my Account, will I lose my domain name?
  12. If you close your account, you will be able to use your domain name elsewhere.
  13. Do you allow me to move my website to another web host in the future?
  14. Yes. You can take your entire website to any other web host but we don’t recommend it.
  15. What are the Google Adwords Credits?
  16. The Google Adwords Credit is up to $100 worth of free ads that will show your site on top of Google search results when people search for keywords and phrases that have to do with your business or website.
  17. Where can I find instructions on how to use a particular feature?
  18. We provide extensive support documentation at hocproduction.com/support. Just type in a keyword and click search.
  19. What is the response time to technical questions.
  20. We will a give a quick response to our customers.
  21. Should I have more than one domain name?
  22. Multiple domain names to your website will help get your site higher ranking on the search engines and found under more keywords.
  23. Can I build my website with HOC and later it hosted elsewhere?
  24. Yes, you can build your website with HOC and if you later decide to take your website elsewhere you can. There is no risk involved when building a website with HOC.
  25. Will my email address and account information be kept private?
  26. Yes, HOC will never share your email address or other account information with anybody…
  27. Will my website show up on Google, Yahoo, MSN, and other search engines?
  28. Yes, your HOC website will show up on Google, Yahoo, MSN, and other search engines. To increase your ranking however you’ll want to upgrade to a HOC Account.
  29. Can I add a contact form to my HOC website?
  30. Yes, you can create and add contact us forms to your HOC website.
  31. Can I add ecommerce and accept credit card payments on my HOC website?
  32. Yes, you can add ecommerce to your HOC website and will be able to take payments from all major credit cards and even PayPal.